Microsoft 365 Business Voice
With the fast-paced innovations in technology over the last few years which continue to expedite rapidly, it has become so crucial for many small and medium-sized businesses in Scranton and Wilkes-Barre PA to move with the times. This has become even more evident with advancements Microsoft is making with their latest innovations, including Microsoft 365 Business Voice. Microsoft 365 Business Voice has been designed to ensure all of your telephone phone systems are in one place via Microsoft Teams.
What is Microsoft 365 Business Voice?
Communication is at the heart of any team. However, as advanced as technology is today, many businesses are still using outdated communication tools that can hamper collaboration and lead to wasted time. Microsoft 365 Business Voice is a cloud-based phone system designed for productivity. Microsoft 365 Business Voice provides a comprehensive communication solution that brings together calling, messaging, and meeting into one platform, Microsoft Teams.
Microsoft 365 Business Voice works wherever you go, on any device and on any phone. It uses Microsoft’s cloud functions and capabilities to deliver high-quality audio powered by intelligent capabilities. Microsoft Teams has become widely adopted by small to medium-sized businesses, and Microsoft 365 Business Voice allows businesses to grasp the opportunities that a hybrid workplace can offer. Microsoft 365 Business Voice has been designed for small to medium-sized businesses looking to make the transition towards a more modern workplace. Some of the key capabilities of Microsoft 365 Business Voice include the following:
- Porting numbers
- Free phone numbers
- Audio conferencing
- Auto Attendant and Call Queue
- Call forwarding
Since the phone system is already a part of Microsoft Teams, this allows any desktop, laptop, or mobile device to be turned into a phone and to be used as part of Business Voice.
The Benefits of Microsoft 365 Business Voice For Scranton & Wilkes-Barre Businesses
With Microsoft 365 Business Voice, you will have the peace of mind you need with in-built security, privacy, and compliance delivered from the cloud. Business Voice can be used to create groups and portals for both internal and external communication, allowing you to share information with the mindset that your workspaces and the information you share will be seen by group members only.
Microsoft 365 Business Voice includes:
- Cloud-based phone system with advanced features
- Domestic calling plan including a monthly pool of minutes ( 3,000 minutes per user, per month within the US and Canada)
- Dial-in audio conferencing for up to 250 people per meeting.
- Call from anywhere, on any device through the Microsoft Teams app
Microsoft 365 Business Voice requires a subscription to Microsoft 365 that includes Microsoft Teams. Business Voice serves as an add-on subscription for up to 300 users, and it cannot be used on its own.
The benefits of hosting your telephone system and other IT applications in the cloud have been highly publicized, and this is for good reason. The benefits of Microsoft 365 Business Voice include the flexibility, scalability, and cost savings associated with moving to the cloud. If your business is currently using a hardware-based phone system, it may be time to make the transition to a hosted solution to realize the true benefits that Microsoft 365 Business Voice offers.
Why Should You Make The Switch to Microsoft 365 Business Voice?
With Microsoft 365 Business Voice, businesses with up to 300 users can use the calling, conferencing, and messaging functions that are already integrated directly with the Microsoft application. When using Microsoft Teams, users can work across any device, including smartphones, desktops, tablets, and desk phones, which will provide the ultimate form of flexibility and convenience.
By making the switch to Business Voice, you will be able to do the following:
- Arrange calls and meetings to any phone number from any of your devices
- Communicate and collaborate using Microsoft applications within calls
- Make international calling seamless and avoid extra fees and charges
- Reroute and queue calls
- Host or participate in video meetings regardless of where the participants are located
How Can Microsoft 365 Business Voice Help My Wilkes-Barre Or Scranton Business?
With one click, you can turn one phone call into a well-established meeting which will include high-quality audio, video, screen sharing, and the ability to add more participants. You can increase flexibility by providing participants with a dial-in number. You will no longer have to worry about juggling your mobile phone number and your office desk phone number.
Employees can also add a direct phone number as an alternative line to their mobile phone for business purposes, which will eliminate the need to share personal numbers. Microsoft 365 Business Voice also makes collaboration easier because of its seamless integration with other Microsoft applications such as Word, Excel, SharePoint, and PowerPoint. Your meetings can be set up and attended through the Outlook calendar. Microsoft Teams can also collaborate through conversations, allowing your employees to share documents and files.
With Microsoft 365 Business Voice, there will be no need for additional hardware and wires, which means you will not have to worry about physically maintaining any part of the infrastructure. Everything is based in the cloud, giving you more time to focus on your core functions. Calls can be made and answered from any connected device, regardless of the location.
Microsoft 365 Business Voice goes wherever you go. With Microsoft 365 Business Voice, you will have a more affordable telephony system compared to what you may receive from telecom providers. Having all of your communication and collaboration needs in one convenient location will mean you will not only save time but will save money as well.
Microsoft 365 Business Voice, alongside Microsoft Teams, will deliver a comprehensive communication solution that will bring together meetings, video calls, chat conference calls, and meetings into a single platform. Your business can save time and money while simplifying the way you work with one application that will go wherever you go. With Microsoft 365 Business Voice, you can work confidently and freely with the knowledge that you are backed by a reliable and secure cloud-based solution.
For additional information on Microsoft 365 Business Voice and how it can benefit your business, engage with tech42 LLC today.
Michael is the President and owner of tech42 LLC. He has more than 20 years of cross-discipline experience in the information technology industry, and has worked both as a network engineer and software developer. He is a passionate student of the interaction between technology and business and leveraging that knowledge to help tech42’s clients achieve both technology and business success.